Purchase Order Policy

Purchase Order Policy

Ware excited to serve our loyal customers and thank you for being one. We want to share a little bit about some process changes that we are implementing to make sure we can service your theatrical supply needs.

Changes to our Purchase Order Policy:

  • The Theatre House will honor purchase order agreements that were established under previous ownership.
  • We also accept purchase orders from Government, K-12, EDU and Churches/Religious Organizations.
  • We send invoices electronically at time of shipment unless otherwise noted at time of ordering being placed or if a paper copy is requested.
  • Our terms are NET-30.
  • All in-stock items will ship at time of order. We will invoice same day as well.
  • If we can only fill part of your order because an item is out-of-stock or back-ordered, we will pay the shipping fees for the second shipment to prevent additional costs to you. We will invoice immediately upon items being shipped. 

Purchase Order Terms

  • A 1.5% discount can be taken if payment is received 10 days from date of invoice.
  • Invoices will be electronically remitted when order is shipped. Your term starts on shipment date.
  • Balances not paid by date due are subject to a service charge of 1.5% per month. Any account over 60 days past due will only be shipped with a CC on file and a + 20% of past due balance until the account becomes current.
  • Discounts will not be honored for any items purchased on Terms.
  • A $25.00 service charge will be assessed on each check returned from your bank. TERMS: Buyer agrees to pay seller all delinquency charges on any amounts past due at the annual rate of 18%.
  • Buyer agrees to pay seller’s reasonable attorney’s fees and collection agency fees incurred in collecting any amount unpaid. All resellers must remit a new form applicable to be excluded from sales tax. All invoices will be sent electronically. 

Our ask of you:

  • We will need new tax-exempt forms (if applicable) as we are new ownership and previous tax-exempt forms are not valid for our use. These can be faxed to 859.431.1837 or info@theatrehouse.com.
  • You can download the tax exempt from the Kentucky Revenue Department.
  • Timely payment and support from you is critical for us to continue offering purchase order services.

 

Should you have a question, please don’t hesitate to contact us at info@theatrehouse.com